Returns & Exchanges
At VitaDora UK, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for hassle-free returns on all unworn items with original tags. Please ensure your items are in their original condition to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals are intact and undamaged.
Ship It Back
Print your prepaid shipping label from the portal and drop off your package at any authorized UK courier collection point.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing