Frequently Asked Questions
Everything you need to know about your VitaDora UK experience.
How long does shipping take within the UK?
Standard delivery typically takes 2-4 business days. We also offer an Express Shipping option which delivers within 1-2 business days for orders placed before 2 PM.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid Royal Mail return label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it against our specific garment dimensions for the perfect fit.
Do you offer international shipping?
Yes, VitaDora UK ships to over 50 countries. International shipping times vary between 7-14 business days depending on your location and local customs processing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Clearpay.
Are your materials sustainably sourced?
Sustainability is core to VitaDora. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we aim to reach 100% by the end of next year.